How can we help?

Answers to the most common questions. Still stuck? Reach us below.

What is Crewfarer?

A professional network and job board for the maritime industry — crew build a profile and get discovered, and captains, owners, and marine businesses post roles, hire vetted crew, and advertise. Yacht, charter, sportfishing, cargo — every vessel.

Is it free to join?

Creating an account and building your profile is free. Membership unlocks the full experience (applying, messaging, open jobs). At launch we run a free-trial promo so you can try everything before paying.

How do I get the verified badge?

From your profile, choose “Get verified.” You complete a quick government-ID and selfie check through Stripe — Crewfarer never sees or stores your documents, only whether it passed. The badge shows employers you’re a real, confirmed person.

How do job alerts work?

When a new job posts in a region you’ve saved on your profile, we email you. Turn alerts on or off anytime with the “Job alerts” toggle at the bottom of your profile.

How do I post a job?

Any signed-in account can post — use “Post a job” from your dashboard or the top menu. Choose a listing tier, and it goes live once you check out. Matching crew are alerted automatically.

How do payments and refunds work?

Payments are handled securely by Stripe. Memberships renew until you cancel from your billing page; cancellation takes effect at the end of the current period. Except where required by law, fees are non-refundable.

How do I delete my account?

Settings → Delete account. It permanently removes your profile, posts, applications, and messages. There’s no undo.

Still need a hand?

Email us at support@crewfarer.com and we'll get back to you. Include your account email and what you were trying to do.

See also our Terms and Privacy Policy.